Tools, knowledge documents & training
The tools, knowledge documents and training help companies set up and implement a meaningful dialogue with their stakeholders. The materials are developed based on practical experiences with companies and are in line with the OECD Guidelines for Multinational Enterprises.
Meaningful stakeholder engagement is fundamental for (international) responsible business conduct and is reflected in all steps of the due diligence process according to OECD guidelines.
Tools
- Towards a meaningful dialogue in 9 steps
- Promoting stakeholder commitment
- Building trust
- Checklist multi-stakeholder dialogue meeting
- Checklist multi-stakeholder dialogue meeting abroad
- Asking the right questions
- Good practices in conducting dialogue
- Considering country-specific and cultural factors
- Identifying your stakeholders
- Preconditions for starting a dialogue
- When and how to share information?
- The added value of dialogue for my company
Knowledge documents
- What makes a good facilitator?
- Listening to workers in the supply chain
- Who to partner up with?
- Five common pitfalls
Training
Download the workshop manual ‘Engaging in dialogue with your stakeholders’. Make use of the supporting materials and adapt the workshop to your own context.
More information
Do you have a question or suggestion? Please contact us at secretariaatimvo@ser.nl.
The SER project 'Meaningful stakeholder dialogue in (international) supply chains' is partner of Humanising business, supported by the Goldschmeding Foundation.
