International Responsible Business Conduct

Governments, representatives of employers’ associations and unions, consumers, and civil society organisations expect enterprises to transact business in a way that respects human rights and the environment. This concern for international Responsible Business Conduct (RBC) is urgently needed: enterprises can be connected to issues such as child labour or environmental damage, through their own business activities and supply chains. By acting together, companies, governments, trade unions and civil society organisations can promote the creation of sustainable supply chains, for example through international RBC agreements.

Guidelines for enterprises to reduce negative consequences of their actions have been laid down internationally in the OECD Guidelines for Multinational Enterprises and the United Nations’ Guiding Principles on Business and Human Rights (UNGPs). According to these guidelines, enterprises are expected to identify, prevent, and address the actual and potential adverse impact of their activities and to account for how they deal with the risks they have identified, i.e. to carry out due diligence. In this way, enterprises that operate internationally also contribute to achieving the UN Sustainable Development Goals (SDGs).

IRBC Agreements

Agreements promoting international Responsible Business Conduct (IRBC) involve partnerships between businesses, trade associations, government, unions and NGOs. Together, these partners work to identify and prevent abuses like exploitation, animal suffering and environmental damage. Since 2016, the Dutch IRBC Agreements have gained experience with implementing the due diligence expectations of the OECD Guidelines.

New International RBC model

Dutch employers, trade unions, civil society organizations and the SER are currently building on previous experience with International RBC to develop a new collaborative model for companies that want to engage in International RBC. This cross-sectoral International RBC model will enable collective due diligence support for companies at a much larger scale, making use of existing SER sectoral agreements. This cooperation comes at a crucial time: international supply chains are becoming increasingly complex and are subject to disruptions caused by, among other things, geopolitical tensions. At the same time, companies are facing more stringent (European) legislation, such as the Corporate Sustainability Due Diligence Directive (CSDDD). The new model supports companies in strengthening supply chain resilience, meeting current and future legal requirements and reducing the burden of compliance - without compromising the legislation’s intended impact.

This new collaborative model has the potential to serve as a blueprint for a European approach. Many of the International RBC challenges companies face are cross-border in nature and require a harmonized and collective approach across the EU. Rolling out this model at the European level would enable companies across Member States to leverage shared knowledge, economies of scale and more efficient support structures. This would not only promote a level playing field but also strengthen the effective implementation of European legislation, such as the CSDDD.

Meaningful dialogue in international supply chains

Companies that practice corporate social responsibility take into account the interests and well-being of all their stakeholders. Also the people who directly or indirectly experience the consequences of business activities. The SER project 'Meaningful dialogue' helps companies to enter into dialogue with these stakeholders.

Access to remedy

The UN Guiding Principles and the OECD Guidelines prescribe that states take appropriate actions to ensure those harmed by corporate actions or omissions, have access to effective remedy. See the Access to remedy page for more information.

Complaints and Disputes Committees

Complaints and Disputes Committee TruStone Initiative
Complaints and Disputes Committee Dutch Agreement on Sustainable Garments and Textile