How does the platform economy work?
Online platforms are part of the increasingly digitalising economy and organise the matching of supply and demand for goods and services. Platforms are a relatively young phenomenon. They came into being through use of the Internet by companies and private individuals and were given a boost above all by the introduction of the smartphone. In the absence of an unambiguous definition of platforms, this study has opted for a scope in terms of content. We limit ourselves here to commercial platforms and discuss them first in broad terms, after which we focus on work platforms.